This session will assess how megatrends such as the recently imposed US trade tariffs, technology including advancements in the use of AI, weather risk and other natural catastrophes such as the devastating earthquake in Myanmar and Bangkok and chronic workforce shortages will have / continue to have a profound impact on global businesses, and strategic claims management considerations. We begin with a presentation to explore the large loss statistics and notable claims trends impacting the industry. This will be followed by a panel debate to discuss how claims management and policyholder experience is anticipated to be challenged and change in the wake of the trade tariffs and as the industry embraces the opportunities inherent in evolving megatrends, navigating volatility and complexities.